Account · Subscription · Client

VPNClip Setup Guide

Start in the dashboard and work through account creation, plan activation, subscription import, and connection verification. Follow the steps in order for your first setup. If you already have an account and an active plan, skip ahead to getting your subscription.

Client Interface Differences

Button labels vary by platform and client version. “Subscriptions,” “Configurations,” and “Profiles” usually manage route sources; “Import” and “Add from URL” are common ways to add a subscription. The steps below focus on what to do, not a specific interface. Refer to the dashboard and your current client for download options, available import methods, and system permission prompts.

Create an Account and Save Your Credentials

Open the account creation page in the VPNClip dashboard and enter a username and password as prompted. No email address required. Choose a username that’s easy to recognize but doesn’t reveal your identity. Use a password you don’t use on other sites. Before submitting, check that your details meet the page requirements, especially uppercase and lowercase letters and spaces in your password.

Once you’re done, open the account overview. If you’re taken back to the login page, sign in with the username and password you just saved. First, make sure you can access your account, then choose a plan. Creating an account and activating a plan are separate steps: being able to sign in means your account is ready, but you won’t have a subscription to connect with until a plan is active.

Use a password manager to save your login details, and make sure the saved site is VPNClip’s current domain. Sign in to the same account on every device; there’s no need to create a separate account for each one. VPNClip supports unlimited simultaneous devices, but you’ll need to install the client and import the subscription on each device. If you’re already signed in, move on to the next step instead of creating another account, so your orders and subscriptions stay together.

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Choose a Plan and Confirm Your Order

Open the Plans section in the dashboard. Check the billing method first, then compare data allowances. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on your activation date, not at the start of the calendar month. Choose based on how you use the service: browsing, file sync, and extended video streaming can use very different amounts of data. Device count alone isn’t a reason to choose a higher tier.

If your usage varies, compare the data packages instead: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Data lasts until it’s used and never expires. Check the pricing page for plan details, then return to the dashboard to choose a plan. If you upgrade a monthly plan partway through its term, the price difference is converted into remaining days. An upgrade doesn’t mean the full data allowance is issued again immediately; check the dashboard for the exact changes.

On the order confirmation page, check the plan name, amount, and billing method, then use one of the payment options shown. Alipay, WeChat Pay, and USDT are supported. After paying, return to the dashboard and check your order and plan status. Don’t assume activation succeeded just because you closed the payment page. If the status hasn’t updated, refresh the order and check the payment result before trying again. If the order and payment don’t match, keep your order details and contact support through a dashboard ticket.

VPNClip offers a 60-day no-questions-asked refund. See the Terms of Service for the refund process. Once the account overview shows an active plan, continue to get your subscription. This helps avoid mistaking an empty route list—caused by an inactive plan—for a client issue.

Choose This Plan

Account Overview and Subscription

Stay signed in and open the account overview in the dashboard. Check that your plan is active and data is available, then find the subscription import or copy link option. The subscription provides route settings to your client; it’s not a webpage to read in a browser or an installer. Paste the copied link into the client’s subscription field, not your browser’s search bar.

If the dashboard offers one-click import for your client, install the client first, then return and click the import option. Your browser may ask permission to open a local app. Check that the app name matches your intended client before continuing. Opening the client doesn’t necessarily mean the subscription was saved: check that it appears in the configuration list, then update it and make sure routes are available. If nothing happens in the browser, copy the link and add it manually.

Your subscription link contains account-related information, so protect it like your login credentials. Don’t post it publicly or include the full link in a troubleshooting screenshot. When contacting support, start with the error message, device operating system, client name, and order status. Provide additional information only as requested in your ticket. This guide doesn’t include a usable subscription address; get your personal link from the dashboard while signed in.

Once you’ve copied the subscription, install and import the client for your device. If route settings change in the dashboard, update the existing subscription in your client; there’s no need to remove all settings and reinstall. If the client says the content is empty or the format isn’t recognized, first check that you copied the subscription link—not the current webpage URL—from the dashboard. Then see the Help Center’s connection and troubleshooting guide.

Open the Account Overview

Install Clients and Import Subscriptions by Platform

Open the downloads section in the dashboard and choose the client for your device’s operating system. Windows, macOS, Android, and Linux downloads are available after signing in. You’ll also need to sign in and confirm your plan status to get a subscription. The iOS download option depends on an active plan. The steps below explain how to import and check your subscription; menu names may differ across platforms.

Get the Client

Windows: Desktop Client

Choose the Windows client in the dashboard and follow the installer prompts once the download is complete. On first launch, open the subscription or configuration manager and look for an option to add or import a subscription, or add one from a link. Paste the subscription link copied from the account overview. If there’s a name field, enter a name you’ll recognize, then save and update.

After the update, you should see a list of routes. Select the configuration you just imported, choose a route, then enable the connection or system proxy as prompted by the client. If Windows asks for network access, check the program’s source before proceeding. Keep the default routing settings during your first connection test; there’s no need to add complex rules yet. Configure startup on boot only after verifying the connection, so you can tell whether a problem comes from network or startup settings.

macOS: Desktop Client and System Permissions

Get the client for your Mac from the dashboard and install and open it as described in the downloads section. macOS may ask you to confirm the app’s source, add a network configuration, or grant permissions. Check the app name and follow the prompts in System Settings. Don’t look for the same menu locations as on other platforms: macOS permissions and the client’s own settings are separate.

Return to the client, add the link in the configuration or subscription section, save it, and update. Then select that configuration for use. If the dashboard offers one-click import, you can also open the client first and start the import from the account overview. Wait until the route list appears before connecting. If permission prompts keep appearing, see macOS setup, permissions, and subscription import instead of repeatedly reinstalling before granting access.

Android: Mobile Client

Choose the Android client in the dashboard’s downloads section and follow the system prompts to install it. If Android asks you to allow installations from this source, confirm only the source you’re actually using. After installation, adjust permissions to suit your device-management preferences. Open the client, go to configuration or subscription management, add your subscription from a link, then save and update the routes.

Choose a route and tap Connect. Android usually displays a network connection permission prompt; allow it after confirming it comes from the client you just installed. Return to the app and check the connection status, then verify it in an app you actually need to use. If the connection stops when you switch away from the client, check whether your system restricts background activity for the app. The setting name varies by device. Avoid running multiple clients that manage network traffic at the same time, as they may interfere with each other.

iOS: Mobile Client and Download Eligibility

Open the iOS option in the dashboard’s downloads section. The dashboard provides download instructions based on your active plan; if you’re not eligible yet, return to the account overview and check your plan and order. Follow the dashboard link to get the client from the App Store. Don’t substitute an installation profile from an unverified source.

After installation, try one-click import from the dashboard first. If the system asks whether to open the client, confirm and check that the configuration appears and is saved. To add it manually, choose Add from Link in the subscription or configuration section, paste your personal subscription link, and update. The first connection will ask to add a network configuration; follow the system prompts to authorize it before connecting. If no routes appear, check that the subscription updated successfully instead of repeatedly toggling the system connection switch.

Linux: Install as Described in the Dashboard

Linux users can get the client from the same dashboard download section and follow the instructions for their current system. Import works much like on desktop: add the subscription link, update the configuration, choose a route, then enable the proxy mode you need. For system permissions or terminal commands, follow the dashboard instructions; don’t apply commands for another distribution to your environment. Then use the steps below to verify access.

Connection Status and Verification

Once the subscription has updated, select a configuration and route in the client, then connect. For your first test, start with a destination region you use regularly; a route name alone can’t guarantee that a particular service will work. Find out about route types and regions on the Routes page. The only way to check whether a website accepts your current exit route is to open it. A “Connected” status shows that the connection was established, but it doesn’t replace checking the app itself.

First, open a regular website you use often to confirm your basic local connection works. Then visit the international site you actually need. Don’t rely on cached content: refresh the page, load something new, or try a typical task. For AI tools, check that pages load and requests complete. For collaboration tools, check that files and messages sync. Treat prompts about account login, service region, or eligibility separately from network connection errors.

If the client says it’s connected but the destination won’t load, first make sure the configuration you just imported is selected. Then update the subscription, choose a route again, and check the proxy mode. Rule-based routing determines which requests use international routes, while global mode changes the path for more traffic. Change one setting at a time during troubleshooting and check the result before moving on. Changing the route, mode, and system network all at once makes it harder to find the cause.

If the connection itself fails, check your local network, account plan, remaining data, and system permissions in that order. If it still won’t connect, try another route under the same conditions. For more troubleshooting steps, visit the Help Center. To learn about route types, data billing, and how to choose a plan, read the cross-border network service buying guide. This page covers the essentials for your first connection; you don’t need to understand every network setting first.

Once you’ve verified the connection, repeat the steps—get the client, import the subscription, and verify the connection—on your other devices. VPNClip supports unlimited simultaneous devices, but keep an eye on your plan’s data usage, especially with file sync and extended video streaming. If an issue comes up later, note the affected platform, client message, selected region, and steps you’ve tried, then submit a ticket through the account dashboard. Hide your subscription link and other account credentials in screenshots.

How to Confirm Your Setup Is Complete

Your plan is active in the dashboard, the client can update the route list, and new content loads on the destination site after you connect. Once all three are working, adjust startup, background activity, and routing rules as needed. This avoids adding extra variables before the basic connection is verified.

Next Steps and Troubleshooting

Once you’re connected, look up the specific setting or issue you need help with. There’s no need to reinstall the client.

Connection and Troubleshooting

Subscription Updates, Permissions, and Connection Issues

Check your account status, subscription, and system settings one at a time to pinpoint where the problem occurs.

Visit the Help Center →
Buying Guide

Route Types and Billing

Learn more about the differences between IEPL dedicated lines, relay routes, and direct connections, and when to choose a monthly plan or data package.

Read the Buying Guide →
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